A large lit LED wall in a dark hall, a seated figure in silhouette

Service / 03 Inspection

INSPECTION — WHERE A FAILURE IS EXPENSIVE TO REACH

Nothing is broken yet.That is when to look.

Most installations we never see again, and that is the normal case. For the walls where a failure is expensive to reach — a facade, a control room that cannot go dark, a wall in daily public use — we keep the record on file and come back when it is worth coming back.

01 / WHO THIS IS FOR

Two walls need a schedule.The rest need a habit.

Two kinds of wall
qualify — nothing else does

A

Walls the public stands in front of

Retail, a lobby, a control room that cannot go dark. A dark module is seen the same day — by someone who will tell you, and by everyone else.

Qualifies on · daily public use

B

Walls nobody can reach

A facade, a high mount, a wall behind glass. Getting to it is the expensive part — going up once with a plan is cheaper than twice in a hurry.

Qualifies on · access or criticality

02 / WHAT TO CHECK, HOW OFTEN

Seven checks.The ones that catch a failure early.

Written for your own team
no tools you do not have

CheckHow oftenWhat you are looking forWho can do it
Module face scanMonthlyDead or stuck pixels, a module visibly brighter or duller than its neighboursAnyone, from the floor
Brightness uniformityTwice a yearA reading at three points of the wall, compared with the handover figureYour technician, with a meter
Cabinet seals and glandsTwice a yearHardened seals, a gland strained by cable weight, standing water in the trayYour technician, on the structure
Power supply and fanQuarterlySupply temperature against ambient, a fan that has stopped or is noisyYour electrician
Control pathAfter any changeSender, cable and receiving cards still agreeing after a firmware or source changeYour technician
Fixings and torqueAnnuallyA module that moves when pressed, a fixing that has backed outYour technician, on the structure
Corrosion at welds and fixingsAnnually, outdoorSurface rust versus section loss — the second one is structuralStructural engineer

The two readings that matter most are brightness uniformity and supply temperature. Both drift slowly, both are cheap to record, and both turn a failure into a planned replacement instead of a dark wall on a Friday night.

03 / WHAT A VISIT LEAVES BEHIND

You are not buying hours.You are buying a record.

Identical on every visit

Close macro of an LED module face, individual lit pixels filling the frame
LED face · 1:1 macro · what the meter reads

Four things arrive after every visit.

  • 01The readings. Brightness and colour measured, before and after calibration, with the meter named.
  • 02The photographs. The sealed joints, the fixings, the parts that wear — dated.
  • 03The list. What was fine, what is drifting, what to watch. Cheapest action first.
  • 04The next date. Scheduled while we are still on site, not chased later.
04 / THE BOUNDARY

What an inspection does not buy.Said plainly.

Three limits,
in writing

It does not buy emergency response

Visits are scheduled. If a wall is down now, that is Guidance — remote, free, and faster than anyone's travel.

It does not cover the other walls

An inspection is per wall, because a record is per wall. Additional walls are quoted, not assumed.

It does not renew itself

Nothing is auto-charged. The record stays yours either way — and so does the diagnosis history on it.

In one line

Nothing on this page is a warranty. It is a schedule, a record, and a named person who already knows the wall.

05 / THREE QUESTIONS

The ones actually asked.

Answers apply
to every wall on the schedule

So what does an agent actually get?

Free inspection on every wall of yours we can reach while an engineer is already travelling your market — there is no fixed number of visits and no single-wall limit. Travel is ours. Parts and any trip that is not already happening are quoted first.

What if a single visit finds nothing wrong?

Then you get a report saying so, with the readings that prove it — that is a useful document to hold. You are paying for the measurement, not for a fault, and a clean visit still sets the baseline the next one is compared against.

Can we start with one visit and buy a contract later?

That is the usual order. The single visit produces the report the contract is priced from — size, access, condition and how often the wall actually runs. Nothing is priced off a datasheet.

Tell us the wall.We will tell you what to look at first.

Sometimes the honest answer is no schedule needed — a small indoor wall with a competent local team is fine on its own. We will say so and tell you what to watch.

Ask about an inspection